Harbor

Documentation readiness and audit defensibility.

Harbor helps PPEC centers organize documentation completeness, maintain QA workflows, prepare for surveys and audits, and trace evidence back to the operating record — with security controls built for regulated healthcare.

Documentation completeness

Required artifacts stay organized and tracked.

Harbor tracks required artifacts — Plan of Care, orders, logs, incident reports, supporting documents — as structured records tied to payer, child, and time window. Gaps and expiring documents surface as owned work items before they become problems.

  • Plan of Care lifecycle and versioning
  • Orders and certifications tracked with expiry
  • Transportation and attendance logs captured as evidence
  • Incident reporting workflows and audit trails
Compliance workflow diagram
QA cockpit

Support billing evidence review before handoff.

Harbor helps QA teams surface documentation gaps before billing review — so the billing team is reviewing complete work, not cleaning up missing records. Teams trace evidence back to the child, day, authorization, and care documentation.

  • Unified audit trail across modules
  • Evidence packaging for billing support and audit reviews
  • Owned work items with due dates for documentation gaps
Audit-ready by documentation
Requirementexplicit, time-bounded
Evidencelinked to the record
QA reviewcompleteness checks
Billing evidencedefensible, traceable

When questions arise, trace the chain from billing evidence → care documentation → child record.

Survey & audit readiness

Survey binder — organized, not assembled at the last minute.

Harbor helps organize the documentation that surveyors and auditors ask for — so the center can respond quickly and defensibly. Survey readiness is not a separate project; it is the natural result of a well-maintained operating record.

  • Survey binder organization and evidence packaging
  • Audit defensibility through traceable, complete records
  • Readiness status visible before surveys happen
Survey binder screenshot
Security controls

Healthcare-grade protection.

Harbor is designed for regulated healthcare operations with controls that support HIPAA-aligned workflows. Security is layered across identity, data, infrastructure, and auditability.

Control highlights

  • Role-based access control (least privilege)
  • Tenant isolation for multi-center operations
  • Encryption in transit and at rest
  • Auditing and immutable event history for critical actions
  • Secure integrations with monitoring and reconciliation

If you need a security overview for procurement, request a readiness review and we'll provide the security brief.

Security controls diagram

Have compliance questions?

We'll walk you through how Harbor handles documentation requirements, QA workflows, and security controls.

Request a Readiness Review Explore platform