The architecture behind a PPEC operating record.
Harbor is designed around shared identity, roles, event history, and evidence — so operators can trace any documentation gap or billing evidence question back to the exact operational record that produced it.
One audit trail across every workflow.
Harbor isn't a set of disconnected modules. It's one platform with shared identity, roles, event history, and evidence — so operators can trace any documentation or billing evidence question back to the underlying records.
- Role-based access and tenant isolation
- Durable audit trail across modules and integrations
- Shared Tasks and work queues that unify ownership
Companion layer before replacement.
Harbor is designed to start alongside existing systems — companion mode first, then deepen as the center builds confidence in the operating record. A staged rollout can begin with census and documentation completeness, then expand to authorization tracking, QA, and billing evidence.
- Start with census and documentation completeness
- Add authorization tracking and QA as the record matures
- Expand to billing evidence and survey readiness over time
Completeness prompts and review queues.
Harbor surfaces documentation gaps, expiry warnings, and completeness issues as owned work items with context. Teams review, approve, and act — the system surfaces, humans decide.
- Completeness prompts and gap surfacing
- Owned work queues with due dates and role assignments
- Human approval for high-impact actions with durable audit trail
Connect to partners without losing the source of truth.
Harbor supports integrations for external therapy providers, billing systems, and partner workflows — keeping Harbor as the operating record while connecting to the tools centers already use.
- External provider coordination and data exchange
- Billing system integration and evidence export
- Data exports and reporting feeds for leadership
Operational reporting
Harbor dashboards are built for operators: census, utilization, documentation completeness, authorization status, and QA throughput — with drill-down to the underlying records.
Operational dashboards
Capacity, utilization, attendance patterns, therapy coordination, and staffing alignment.
Documentation readiness
Completeness by child, expiry monitoring, QA queue status, and survey readiness indicators.
Authorization visibility
Renewal countdowns, unit consumption, and service component tracking across the center.
Built for regulated healthcare workflows.
Harbor is designed to support HIPAA-aligned operations with encryption, role-based access, and audit trails. Controls are built into the product so compliance is operational — not paperwork.
Want to walk through the architecture?
We'll show you how the operating record is structured and map it to your center workflow.