Harbor

The PPEC operating record from intake through daily care evidence.

Harbor is designed to organize the clinical, administrative, documentation, authorization, guardian, QA, and evidence workflows that keep a PPEC center running — with billing readiness as the downstream result of complete records.

Clinical boundary: Harbor helps document, coordinate, organize, and verify completeness. Licensed clinicians evaluate, treat, sign, and make clinical decisions.

Built for real PPEC operations

Harbor connects daily care documentation, authorizations, and billing evidence into one record — organized around the child, the day, and the center.

Attendance
Attendance dashboard screenshot

Attendance Dashboard

Daily census across nursing, therapy, and transportation — organized by child and date.

Authorization
Authorization tracking screenshot

Authorization Tracking

Coverage windows, units remaining, renewal countdowns, and service component visibility.

Survey Readiness
Survey binder screenshot

Survey / Audit Readiness

Survey binder organized and ready for review — not assembled in a panic before the surveyor arrives.

QA
QA and compliance cockpit screenshot

QA + Compliance Cockpit

Completeness checks, expiry monitoring, and owned work queues — before problems become gaps.

Child Clinical Profile

Care context organized around the child.

Harbor builds the clinical picture from the ground up — intake documents, diagnoses, consents, care plans, and orders — so every subsequent workflow has the context it needs.

  • Intake readiness tracking with required artifacts
  • Plan of Care lifecycle and versioning
  • Consents, orders, and certification tracking
Child clinical profile workflow diagram
Skilled Nursing Documentation

Nursing documentation that supports the care record.

Harbor helps organize nursing visit records, notes, and daily care documentation — by child, by date, and by care event — so the operating record reflects what actually happened.

  • Nursing visit records and care event documentation
  • Documentation completeness indicators per child
  • Incident reporting workflows and audit trails

Harbor organizes and tracks completeness. Licensed nurses document, sign, and make clinical determinations.

Nursing documentation workflow
Therapy Coordination

Coordinate therapies across the operating day.

PPEC centers coordinate PT, OT, speech, respiratory therapy, and other services — often with external providers. Harbor helps track what was delivered, when, and against which authorization.

  • Therapy session tracking by type and provider
  • Documentation completeness per therapy type
  • Authorization cross-reference for therapy units
Therapy coordination workflow
Daily Attendance + Census

The operating truth for every center day.

Harbor captures the daily census — who attended, which nursing and therapy services were delivered, and how transportation segments fit into the day — as a first-class record that supports downstream documentation and billing evidence.

  • Multi-segment attendance (nursing, therapy, transportation)
  • Absences, partial-day, and transportation-only tracking
  • Census visibility for capacity and operational planning
Attendance dashboard screenshot
Authorization Tracking

Authorization visibility across the operating day.

Harbor keeps coverage windows, service components, units, and renewal timelines present and visible — so centers are not discovering authorization gaps during billing review.

  • Coverage windows, service components, and unit limits
  • Renewal countdown and expiry visibility
  • Transportation and therapy authorization cross-reference
Authorization tracking screenshot
Guardian / Caregiver Workflows

Keep families connected to the operating record.

Guardians and caregivers are part of PPEC care. Harbor organizes consents, communication, and guardian-facing documentation so families stay informed and the center maintains a complete record.

  • Guardian consent tracking and document history
  • Family portal access and communication
  • Guardian-facing daily summary and attendance visibility
Family portal screenshot

Billing Evidence

Billing readiness is the downstream result of a complete, documented operating record — not a separate pipeline that runs in parallel.

Documentation completeness review

Harbor helps surface documentation gaps before billing review — so the team is reviewing complete work, not hunting for missing records.

Evidence traceability

Trace billing evidence back to the child, day, authorization, and care documentation that supports it.

Claim readiness indicators

Harbor helps prepare the operating record for billing review — surfacing gaps and completeness status before handoff to the billing team.

Note: Harbor supports billing evidence organization and documentation readiness. Live EDI submission and claim transport require additional integration setup evaluated per center.
QA + Compliance Cockpit

Completeness by design — not by scramble.

Harbor surfaces documentation gaps, expiry warnings, and completeness issues as owned work items — so QA teams can review and resolve before they become problems.

  • Documentation completeness checks and expiry monitoring
  • Owned work queues with due dates and role assignments
  • Unified audit trail across modules and actions

See Compliance for full details on documentation controls and auditability.

QA and compliance cockpit screenshot
Survey / Audit Readiness

Survey binder — organized, not assembled.

Harbor helps organize the documentation that surveyors and auditors ask for — so the center can respond quickly and defensibly without a last-minute scramble.

  • Survey binder organization and evidence packaging
  • Audit defensibility through traceable, complete records
  • Readiness status visible before surveys happen
Survey binder screenshot

Integrations / Companion Mode

Harbor is designed to start alongside existing systems — not require a complete replacement on day one.

Companion layer first

Harbor can operate alongside existing EHR, billing, or spreadsheet workflows — adding the operating record layer without forcing immediate migration.

Staged rollout

Start with census and documentation, add authorization tracking, then expand to QA and billing evidence — at the pace that works for the center.

External provider coordination

Coordinate with external therapy providers, transportation vendors, and billing teams without requiring everyone to be in one system on day one.

A staged rollout can begin with census and documentation completeness — then expand. Start your readiness map

Want to walk through the operating record?

Tell us about your center workflow and we'll map where Harbor can begin safely.

Request a Readiness Review Start Your Readiness Map